9. Obscure references to long-dead usage-guide authors
8 DEADLY SINS OF E-MAILThe authors are, respectively, the Op-Ed editor of the New York Times and the editor-in-chief of Hyperion books. Despite some evidence to the contrary, I think English is the first language of each.From Send: The Essential Guide to Email for Office and Home by David Shipley and Will Schwalbe
- The e-mail that's unbelievably vague. "Where's Bill?"
- The e-mail that insults you so badly, you have to get up from your desk. "From what planet do you reside?"
- E-mails that encourage cowardice. It is never OK to fire someone or break off a relationship this way.
- The e-mail that puts you in jail. (The Justice Department has plenty of examples.)
- The e-mail that won't go away. "Thanks!" "Thank you!" "Tnx!"
- Sarcastic e-mails. They are asking to be misunderstood.
- E-mails to high-ranking people that are too casual. "Hiya!"
- Inappropriate e-mail: anything racist, sexist, pornographic, homophobic or insensitive.
H.W. Fowler's corpse was unable to finish reading the list because of the violent spinning induced by #2.
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